Support
Whatever you’re building, we’ve got your back.
Two ways to get support
We know that every project and every dev team is a little different. That’s why we offer a range of ways to get the specific help you need. Not sure what you’re looking for? We suggest starting with our community-led resources: available to everyone, 100% free.Community resources for all
Our community has hundreds of thousands of engaged, passionate developers who create learning content, share knowledge, diagnose common problems, ask and answer questions, or help their fellow devs with gnarly issues at 3 AM. It’s also where the team at Epic publishes free tutorials, snippets, samples, and answers to common questions, so you might find our team hanging out there, too.Direct support from Epic
Epic Pro Support (EPS) is an optional add-on offering for companies that have purchased 10 or more seats of Unreal Subscription, and for licensees on custom terms. It’s designed to give large enterprises hands-on help straight from Epic subject matter experts, including members of our development team.
EPS reduces the risk of bringing new products to market by providing a highly personalized support environment with expert-level guidance that can help you successfully meet your project deliverables.
With EPS, you can post your questions to a dedicated forum, where they will be answered by Epic Games staff and authorized partners; you can also review existing answers and ongoing discussions shared by other EPS members.
For pricing or more information about Epic Pro Support, please reach out to us.